Driving Cost-Effective Ticket Sales
Rochester Museum & Science Center

Facebook and Instagram funnel strategy sees 91% decrease in cost per conversion for exhibit ticket sales.
challenge
RMSC was launching, The Changemakers, a temporary exhibit celebrating “Rochester women who changed the world.” We were tasked with raising awareness, increasing website traffic, and driving ticket sales and attendance..


solution
Our team implemented a conversion funnel strategy on Facebook and Instagram:
Phase 1: Inform as many users as possible about The Changemakers exhibit
Phase 2: Target users with consideration-focused messaging
Phase 3: Convert as many users as possible for the most efficient amount of budget


54%
of impressions came from phase 1
47%
of conversions came from phase 3
91%
decrease in cost per conversion from phase 1 - 3
results
Through optimizations, strategy shifts, and increased urgency, our cost per conversion dropped 91% in the last phase of the campaign compared to the first phase. This was a direct result of the funnel strategy, which successfully moved more interested and efficient users down the funnel to ultimately purchase tickets for the exhibit.
As shown in the graph, our conversions continued to increase over time, despite a smaller marketing budget over the course of the campaign.
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