consumer & user experience research

Would your customers agree if you said you really knew them?

Putting yourself in the customer’s shoes is a vital part of customer retention and acquisition.

Customer satisfaction

How satisfied are your customers with your product, service, or even customer service?

Net Promoter Score (NPS)

How likely are your customers to recommend your business to others?

Website usability

What are the major pain points on your website that are hindering the user experience?ur audience?

Audience personas

What are the most common demographic traits that make up your customer base?