Would your customers agree if you said you really knew them?
Putting yourself in the customer’s shoes is a vital part of customer retention and acquisition.
How satisfied are your customers with your product, service, or even customer service?
Net Promoter Score (NPS)
How likely are your customers to recommend your business to others?
What are the major pain points on your website that are hindering the user experience?ur audience?
What are the most common demographic traits that make up your customer base?